Terms of Service
The following terms of service (these “Terms of Service”), govern your access to and use of the PAINTITAI LTD website and mobile application, including any content, functionality and services offered on or through https://paintit.ai/ or the PAINTITAI LTD mobile application (the “Site”) by PAINTITAI LTD (London, England). PAINTITAI LTD and its subsidiaries are collectively referred hereto as “PAINTITAI” “we” or “us” and “you” or “user” means you as a user of the Site.
Please read the Terms of Service carefully before you start to use the Site. By using the Site, clicking “order” you accept and agree, on behalf of yourself or on behalf of your employer or any other entity (if applicable), to be bound and abide by these Terms of Service and PAINTITAI Payment Terms, found here (“Payment Terms”), which is incorporated herein by reference. You further acknowledge, you have read and understood our Privacy Policy, found here. If you do not want to agree to these Terms of Service or the Privacy Policy, you must not access or use the Site. For more detailed policies surrounding the activity and usage on the Site, please access the designated articles herein.
This Site is offered and available to users who are at least 18 years of age and of legal age to form a binding contract. If you are under 18 and at least 13 years of age, you are only permitted to use the Site through an account owned by a parent or legal guardian with their appropriate permission. If you are under 13 you are not permitted to use the Site or the PAINTITAI services. By using the Site, you represent and warrant that you meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the Site
Our Customer Support team is available: hi@paintit.ai if you have any questions regarding the Site or Terms of Service. Contacting our Customer Support team can be performed by submitting a request here.
The original language of these Terms of Service, as well as all other texts throughout the Site, is English. PAINTITAI makes this translation available for convenience only. In case of conflicts between the original English version and any translation, the English version shall prevail.
Clients are users who purchase services on Paintit.ai
Custom Orders are requests made by a Buyer to receive a Custom Offer from a designer of PAINTITAI.
Orders are the formal agreements between a Buyer and designer after a purchase was made on this site.
Purchase – service for the implementation of 3D visualization by means of computer programs.
As a service providing AI-generated interior visualizations, we utilize third party APIs to deliver this unique experience to our users. Through third party APIs, we are able to offer our customers high-quality, personalized interior design visualizations, tailored to their preferences and requirements. By using our services, you acknowledge and agree that the visualization outputs are the result of the collaboration between our platform and third party APIs. Please review our Terms of Service carefully to understand the scope and limitations of our offerings. If you continue to use our service, it will be deemed as acceptance of these terms and conditions.
As examples on our website, we have utilized interior design images sourced from Pinterest. These images serve as visual representations to showcase various design styles and ideas, providing inspiration for our users. Please note that these images are used for illustrative purposes only and do not necessarily reflect the exact output of our AI-generated interior visualizations. The actual results may vary based on individual preferences and input provided by our users during the design process.
After viewing the site and familiarizing yourself with our service, you can place an order for the service. To do this, you need to enter your basic data, following the instructions for placing an order.
You are solely responsible for any activity on this site.
Orders are purchased through the ”Order” or ”Get started” button.
For payments please read the Payment Terms
Client cannot cancel an order when it has already been paid.
PAINTITAI retains the right to publish material on the site if the user has given appropriate confirmation for this action.
About specification
By going to the checkout page, clicking the “Start” button, you follow the instructions for placing your custom order. By uploading your data, you consent to their processing by the relevant persons performing the work at your request. After completing the steps for filling in and sending data, you get to the payment page, where by entering your personal data, you consent to their use. We do not use your personal data for purposes other than those described on the site. You can read more about the rights on the “privacy policy” page
Cases of interaction with the client:
If the purchase service is not performed within the period paid by the client, the parties may come to an agreement
a full refund will be issued
the site will return half of the cost of the order to the client and perform the visualization within the agreed time.
If the client did not like the result of the designer’s vision
the client has the right to write about it to the email address of the site support hi@paintit.ai, describing in detail what exactly did not like. In this case, the site will provide the client with a new corrected version of the visualization for free, taking into account the client’s comments.
If the client is not satisfied with the result of the work as a whole, this will be discussed personally through the support service for further decisions.
Users may not offer payments using any method other than placing an order through paintit.ai
Non-Permitted Usage
Adult Services & Pornography – PAINTITAI does not allow any exchange of adult oriented or pornographic materials and services.
Privacy & Identity – You may not publish or post other people’s private and confidential information. Any exchange of personal information required for the completion of a service must be provided in the Order Page. PAINTITAI further confirm that whatever information they receive from the Clients , which is not public domain, shall not be used for any purpose whatsoever other than for the work.
Intellectual Property Claims – PAINTITAI will respond to clear and complete notices of alleged copyright or trademark infringement, and/or violation of third party’s terms of service.
Users have the right to unsubscribe from the PRO account subscription any time on https://paintit.ai/interior-ai/. To do so, please follow the instructions provided on the Site or contact our Customer Support team for assistance. Upon successful unsubscription, you will no longer be billed for the PRO account subscription. Please note that any fees paid prior to unsubscription are non-refundable unless otherwise specified in our Refund Policy.
Please note that if you’ve purchased a monthly or yearly subscription, we do not offer refunds for these periods. However, you can easily cancel your subscription at any time through your personal account dashboard or by contacting us directly. Upon cancellation, your subscription will not be automatically renewed.
All refund transactions are facilitated through Stripe, our selected payment gateway. Refund amounts and conditions are assessed individually, in harmony with our Payment Terms and Stripe’s policies.
We value the trust you place in us by purchasing our products. As such, we grant you the right to use the results of all products available on our site, for which you have made a payment, for both personal and commercial purposes. This means you can freely use the outputs in your projects, marketing materials, presentations, or any other medium, without any additional licensing fees or restrictions.
IN NO EVENT WILL PAINTITAI, SERVICE PROVIDERS, BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE SITE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE SITE OR SUCH OTHER WEBSITES OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE, EVEN IF FORESEEABLE.
THE FOREGOING DOES NOT AFFECT ANY LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
PAINTITAI LTD, 52 Leytonstone road, London, E15 1SQ, UK
Phone: +44 7366 359241
Alternate Phone: +34 697 357 937
Email: hi@paintit.ai