Paintitai LTD Terms of Service 

Last Updated: Dec 1, 2025

These Terms of Service ("Terms") govern your access to and use of the Paintit.ai web application hosted at the domain app.paintit.ai, and any related products or services provided by Paintitai LTD ("we," "us," or "Paintitai"). By registering for or using the Service, you agree to these Terms and our Privacy Policy.

1.1. By registering for an account, accessing, or otherwise using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms.

1.2. If you do not agree with any provision of these Terms, you must immediately cease all use of the Service.

2.1. You must have full legal capacity to enter into binding contracts to use the Service.

2.2. The Service is available only to individuals:

• Eighteen (18) years of age or older;
• Aged thirteen (13) to seventeen (17) only with the consent and under the supervision of a parent or legal guardian.

2.3. Registration by anyone under the age of thirteen (13) is strictly prohibited.

3.1. Certain features of the Service require you to register for an account.

3.2. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate.

3.3. You are solely responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.

4.1. Paintitai provides AI-powered image generation and processing services via a web interface and API.

4.2. Services include, but are not limited to:

• Text-to-image generation;
• Redesign, repaint, swap-item operations, and other modifications of user-supplied images;
• Integration with third-party APIs.

4.3. We do not guarantee uninterrupted operation of any third-party services and are not liable for their downtime or errors.

5.1. "Input" means any text, images, or other materials you submit to the Service.

5.2. "Output" means the results generated by the Service based on your Input.

5.3. You retain all rights to your Input and are solely responsible for its legality, reliability, and appropriateness.

5.4. License to Use Your Input

You grant Paintitai a worldwide, non-exclusive, royalty-free, transferable and sublicensable license to use, reproduce, modify, adapt, translate, create derivative works from, distribute, and otherwise process your Input (including Content Data) for the following purposes:

• (a) to operate, maintain, and provide the Service to you and other users;
• (b) to monitor, detect, prevent, and respond to fraud, abuse, security incidents, and other harmful activity;
• (c) to test, improve, and develop our products, models, and features, including by training and fine-tuning internal AI models;
• (d) to generate aggregated and anonymized insights for analytics and business intelligence;
• (e) to measure, analyze, and improve the performance of our marketing and advertising, including creating audience segments and lookalike audiences, in accordance with our Privacy Policy.

We do not sell your Input as raw data to third parties. Any sharing of Input or Content Data with our service providers is subject to contractual restrictions and is limited to the purposes described in these Terms and our Privacy Policy.

5.5. All rights in and to the Output belong exclusively to Paintitai LTD, and we may use, reproduce, and publish the Output at our discretion.

5.6. Content Review

You understand and agree that we may, and you hereby authorize us to, access and review your Input and Output (including chat history and images) through automated systems and, where necessary, manual review by authorized personnel, for the purposes listed in Section 5.4 and to comply with applicable law.

5.7. No Sensitive or Confidential Information

The Service is not designed for and should not be used to process sensitive or highly confidential information (such as financial account numbers, health records, government-issued identifiers, or data about children). If you choose to submit such information, you do so at your own risk, and to the maximum extent permitted by law, we disclaim any liability arising from such use.

5.8. Use of Third-Party AI Providers

We may use third-party AI providers (including, without limitation, OpenAI, Google, Anthropic, and Perplexity AI) to process your Input and generate Output. Your use of the Service remains governed solely by these Terms, and not by any terms between you and such third-party providers. To the maximum extent permitted by law, we are not responsible for any acts or omissions of such third-party providers, provided that we have exercised reasonable care in selecting and configuring them.

6.1. All payments are processed through Stripe.

6.2. Subscription plans and fees are as follows:

• Weekly: USD 13.99;
• Monthly: USD 49.99.

6.3. Recurring Billing and Auto-Renewal

By purchasing a paid subscription plan, you acknowledge and agree that your subscription is set to automatically renew at the end of each billing period (weekly or monthly, as applicable), unless and until you cancel your subscription in accordance with these Terms.
You hereby authorize Paintitai and our payment processor Stripe to store your selected payment method and automatically charge the applicable subscription fees, plus any applicable taxes, at the beginning of each renewal term, without further action or additional consent from you, until you cancel your subscription.

6.4. Cancellation of Subscription

You may cancel your subscription at any time through your account settings on the Service (or via any other cancellation method we make available from time to time).
Cancellation will take effect at the end of your then-current billing period, and you will continue to have access to the Service until that date. You must cancel your subscription before the renewal date to avoid being charged for the next billing period.
Except as expressly set out in Section 9 (Refund Policy), subscription fees already paid are non-refundable, and we do not provide partial or pro-rated refunds for unused time or unused tokens.

6.5. Taxes, Currency Conversion and Third-Party Fees

All prices are listed in U.S. dollars (USD), unless we expressly state otherwise. If your payment method is denominated in another currency, the final amount charged to you may differ due to currency conversion rates and fees applied by your bank, card issuer, or payment provider.
You are solely responsible for any bank fees, foreign transaction fees, currency conversion fees, and any sales, value-added, or similar taxes that may apply under the laws of your country or region, except where we explicitly include such taxes in the price.

6.6. Failed Payments

If we are unable to charge your payment method for any reason (including expiration, insufficient funds, or denial by the payment provider), you remain responsible for any unpaid amounts. We may suspend or downgrade your access to the Service until full payment is received.
We may attempt to reprocess any failed transaction using the same payment method or any backup payment method you have provided. If amounts remain unpaid, we may engage a third-party collection agency or take other lawful steps to recover outstanding fees.

6.7. Responsibility for Your Payment Method

By providing a payment method, you represent and warrant that you are authorized to use that payment method and that you will keep your billing information accurate and up to date. To the maximum extent permitted by law, you are responsible for all charges made through your account until you notify us and/or your payment provider of any unauthorized use.

6.8. We may offer promotional discounts or special pricing at our discretion; terms and durations of such promotions may vary.

6.9. Paintitai reserves the right to modify subscription fees and terms (including for existing subscribers) upon at least thirty (30) days' prior notice via email and/or in-app notification.

7.1. Subscriptions include a specified number of usage tokens; token allocations may be adjusted in accordance with our internal policies.

7.2. Token charges apply as follows:

• Generating any image: minimum 1 token;
• Performing any modification operation (e.g., redesign, repaint, swap): minimum 1 token;
• Chat with the AI: free of charge.

8.1. To participate, you must share a unique referral link.

8.2. When a referred user subscribes to any paid plan, you will receive 10 bonus tokens; the number of bonus tokens may be changed by Paintitai.

9.1. Refunds are available subject to the following:

• Weekly subscriptions: within three (3) days of purchase;
• Monthly subscriptions: within seven (7) days of purchase.

9.2. To be eligible for a refund, you must not have used more than fifty percent (50%) of your allotted tokens.

9.3. Refund requests must be submitted via the support form on the Service.

10.1. THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND.

10.2. PAINTITAI DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

10.3. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, PAINTITAI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OR INABILITY TO USE THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

You agree to indemnify and hold harmless Paintitai and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, or expenses (including reasonable attorneys' fees) arising out of or in any way connected with your violation of these Terms or your use of the Service.

We may revise these Terms from time to time. Material changes will be communicated to you at least thirty (30) days prior to their effective date via email and/or in-app notification. Your continued use of the Service after the effective date constitutes your acceptance of the revised Terms.

13.1. These Terms are governed by and construed in accordance with the laws of England and Wales.

13.2. Any dispute arising out of or relating to these Terms shall be finally resolved by arbitration under the rules of the Stockholm Chamber of Commerce, with the seat of arbitration in London.

14.1. We may operate an affiliate or partner program (the “Affiliate Program”) that allows eligible third parties (“Affiliates”) to promote our Service and earn commissions on qualifying paid subscriptions.

14.2. Participation in the Affiliate Program is optional and subject to our separate Affiliate Program Terms (the “Affiliate Terms”), which are made available on our website and/or in the affiliate portal powered by our third-party provider Tolt, Inc. By applying to or participating in the Affiliate Program, you agree to be bound by the Affiliate Terms in addition to these Terms.

14.3. In the event of any conflict between these Terms and the Affiliate Terms with respect to the Affiliate Program, the Affiliate Terms shall prevail solely for matters related to the Affiliate Program.

For questions regarding these Terms, please contact us at:

PAINTITAI LTD, 52 Leytonstone road, London, E15 1SQ, UK
Phone: +44 7366 359241
Alternate Phone: +34 697 357 937
Email: hi@paintit.ai